What We Do | Software & AI Services

What we do

From first conversation through to running the software in production, delivered by the same team.

Consulting

Technology strategy and scoping. We help you decide what to build, what to buy, and what to leave alone.

Requirements analysis — turning what the business needs into something that can be built and costed.
Solution architecture — scalable, secure designs aligned to business and technical objectives.
Technology readiness assessment — evaluating infrastructure and data maturity before a project starts.
Technology roadmap and strategy — roadmaps aligned to business priorities and growth.
Digital transformation advisory — sequencing change so operations keep running through it.
Information governance consulting — classification, retention, and compliance frameworks.

Custom engineering, from first release to long-term change.

Custom application development — end-to-end builds shaped around a specific workflow, not adapted from off-the-shelf software.
Web application development — browser-based tools for customers and internal teams, built for the load and security level you actually need.
Mobile application development — native and cross-platform apps that stay in step with the same back end as your web experience.
Enterprise portal development — self-service portals for staff, partners, or customers, tied into the systems that hold the underlying data.
API development — well-documented interfaces that let other systems and teams build on what you already run.
Workflow automation — removing manual handoffs between systems and teams with automation that fits how the business actually works.
Analytics dashboards — operational and executive views built on your real data, not a generic reporting template.

Making the systems you already run work together.

Specialised practices: OpenText and Informatica systems integration for identity resolution and data intelligence platforms.

API integrations — connecting applications through their APIs so data moves without manual re-entry.
Enterprise application integration — linking ERP, CRM, and other core systems into a single coherent flow of information.
Content repository integration — connecting document and content stores so information stays consistent across systems.
Cloud and hybrid integration — bridging on-premise and cloud systems without forcing a full migration first.
Data synchronisation — keeping records consistent across systems in near real time or on a defined schedule.
Source connector development — custom connectors for systems that don't have one off the shelf.

AI is worth adding when it removes work or shortens a decision. We build it into applications rather than selling it on its own.

AI-powered search across internal content — surfacing the right document or answer from content spread across multiple systems.
Natural language interfaces — letting people ask for what they need in plain language instead of navigating menus or forms.
Generative AI knowledge assistants — assistants trained on your own content, scoped to answer accurately within it.
Intelligent document processing and OCR — extracting structured data from scanned and unstructured documents automatically.
Analytics and recommendations — turning historical data into forecasts and suggested next actions.
Task automation and orchestration — chaining AI and rule-based steps into a single automated process.
Secure deployment on your own content — models and pipelines that run inside your security boundary, not a shared third-party service.

Keeping sensitive information classified, controlled, and compliant as it moves between systems.

Classification and metadata — tagging content by sensitivity and type so the right controls apply automatically.
Source-level permission enforcement — access rules that follow the content wherever it's surfaced, not just at the source.
Retention and compliance frameworks — policies that keep information for as long as required and no longer.
Access auditing — a record of who accessed what, for internal review and external compliance.
Secure content migration — moving sensitive content between systems without breaking classification or access controls.

Front-line support with direct knowledge of your implementation, plus fully managed operation for teams reducing in-house overhead.

Standard support — issue resolution, maintenance assistance, and platform guidance.
Premium support — priority response, proactive monitoring, and dedicated senior engineering.
Managed solutions — applications and environments run as a hosted or managed service.
Hosted environments and operational monitoring — infrastructure we run and watch on your behalf, with alerting before issues reach users.

Tell us what you're building and what isn't working. We'll come back with a realistic scope.